Quay Hotel And Spa - Conwy

Deganwy Quay, Conwy, United Kingdom, LL31 9DJshow map
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Highlights
8
SuperbBased on  595 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in United Kingdom

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Overview

The 4-star Quay Hotel And Spa provides guests with a contemporary accommodation featuring 24-hour reception, a doctor on call and wedding services. Featuring art deco architecture, the hotel was renovated in 2010.

The hotel’s spectacular location offers quick access to a museum and a castle. Such Conwy sights as Llandudno Swimming Centre and Great Orme are all within reach.

Due to its location 60 km from Chester airport, fast access to the Quay Hotel And Spa is provided.

Rooms

The hotel offers 74 rooms that are luxurious and chic in design, and feature complimentary wireless internet, a laptop-size safe, television, a private balcony and a lounge area. Some rooms overlook the sea. They have carpet floor and classical furniture.

Eat & Drink

The elegant restaurant offers delicious meals. A variety of dishes are served in Grill Room Restaurant and The Olive Grove Deli & Cafe, which are 5 minutes’ walk away.

Services

Guests can rent limousines on the premises.

Relax

Quay Hotel And Spa indulges guests with an outdoor heated swimming pool, a sundeck and an indoor heated pool as well as a health club, a spa centre and a treatment room.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   74.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Hiking
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Courtyard view
  • Marina view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are allowed on request.
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Conwy CastleConwy Castle4100 ftConwy Castle Rose Hill Street
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Grill Room RestaurantGrill Room Restaurant100 ftDeganwy Quay
The Tea StationThe Tea Station1600 ft135 Station Road
Rozi_s TandooriRozi_s Tandoori1600 ft117 Station Road
The Olive Grove Deli & CafeThe Olive Grove Deli & Cafe1600 ft81 Station Road
PaysannePaysanne1900 ft147 Station Road
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Bodnant GardenBodnant Garden3.9 mi
Eirias ParkEirias Park5.5 miAbergele Road
Gwydir CastleGwydir Castle11.0 miConwy Valley, Llanrwst
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Getting around
Airports
Chester (CEG)36.1 mi
Liverpool John Lennon (LPL)40.5 mi
Bus
Bus stop2.2 mi
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Reviews
8.4
SuperbBased on  595  reviews
  • 8.2
    Fabulous

    We raelly enjoyed our stay. Weather was awful so limited us to what we could do. Food was excellent in the bar ane a nice atmosphere. Room was good and I would return in the Summer

  • 9.2
    Superb

    The location was particularly good, with superb views across the estuary and easy access to all of north Wales. The room was of a good size, and the bed very comfortable.

    The chairs in the bedroom were not very comfortable. Booking online meant we had to pay for breakfast, which was rather expensive as an addition.

  • 8.8
    Superb

    A great location for both Conwy and Llandudno...

    Bathroom could of been cleaner but ok. Other than the hotel was 10/10.

  • 10.0
    Exclusive

    The staff went out of there way to help with any enquiry we had,nothing was too much trouble,Very friendly and extremely helpful.I Will definately be booking again at this hotel.The view from the room was worth every penny,didnt need too watch tv,just sat outside and chiiled out watching the river and marina,The room was very clean and comfortable,Excellent location to tour most of north wales coast from.

  • 10.0
    Exclusive

    Our stay at the Quay (pronounced key) was quite excellent. The facilities were tops and the location is both scenic and convienient for exploring all of North West Wales. Everything from the Conwy Castle that sits across the water from the hotel to the Great Orme trolley and 3000 year old copper mines to explore. All along with the hospitality of the Welsh people and culture. A grand time... Wish I had longer.

  • 10.0
    Exclusive

    We stayed at the Quay Hotel for 2 nights to celebrate our Pearl Anniversary as we had originally honeymooned in Conwy 30 years ago. The staff at the hotel were professional and welcoming as soon as we arrived. The room was excellent, clean, well-equipped and with the most beautiful view over the estuary. The breakfasts were great and cooked to order with the restaurant staff being very attentive. We didn't use the actual spa facilities but the pool, steam room and sauna were very good. All in all we had a great stay, the weather, views and hotel combined to make a fantastic and relaxing break.

  • 9.6
    Exclusive

    The staff from the Reception to the Domestics were very friendly and helpful. The restaurant was excellent and well run. Breakfast choses and staff more than helpful.

    We stayed next door to a room with a dog. It was reasonably well behaved but I wouldn't have expected a hotel of this standard to accept dogs. I like dogs and we have one of our own but I do not think that this hotel is suitable for dogs. We paid over £300 for our room and didn't expect to be growled/barked at.

  • 8.8
    Superb

    Feel easy hotel, very comfortable and pleasurable. Fantastic location.Good choice for breakfast, very tasty. Good size comfortable bedroom and bed, excellent bathroom. Easy to get to other touristy destinations. Friendly staff.

    The bedroom was very hot, difficult to cool down, has no air conditioning, this is very bad for a hotel of this standing.

  • 9.6
    Exclusive

    The staff were very welcoming and efficient; the hotel had a quietly understated feeling of calm and luxury; the food in the restaurant and bar area was outstanding. We thoroughly enjoyed our stay

    Some of the staff appeared nervous and inexperienced

  • 10.0
    Exclusive

    We stayed in a suite overlooking the estuary. The suite was very tastefully decorated, had its own balcony and the views over the estuary were lovely. I couldn't find fault with anything during our stay. I would definitely stay there again.

  • 9.2
    Superb

    A high end modern hotel with a friendly relaxing atmosphere

    Great bed, worn mattress.

  • 9.6
    Exclusive

    The ambiance was one of relaxation and luxury; the suite was enormous and very comfortable and the view was lovely even in the driving rain. Spa facilities a bonus

    we were in Tower 2 in a suite and had to walk in the pouring rain to the main building...there is a real need for a covered walkway; an umbrella in the room (which wasn't available) just doesn't cut it!

  • 7.4
    Very good

    The view from the room across the estuary toward Conway castle was spectacular.

    WiFi was very disappointing as never worked during our stay.

  • 10.0
    Exclusive

    Very relaxing a great venue great staff

  • 8.2
    Fabulous

    Location good as we had access via bikes to explore the area. Plus train service good. Staff very good at placing bikes in safe area. Relaxed style enjoyed spa facilities. Porters on departure were excellent. Would book again.

    Breakfast was very disorganised. Staff not prepared or efficient enough! Had to wait and ask several times for items. Have stayed before this is a first time experience.

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Highlights
8
SuperbBased on  595 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are allowed on request.
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Chester (CEG)36.1 mi
Liverpool John Lennon (LPL)40.5 mi
Bus
Bus stop2.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room